Terms and Conditions
All services rendered are subject to the following terms and conditions; are non negotiable and part of the binding contract entered into upon written, emailed or signed acceptance and payment of all invoices.
terms and conditions, service policy, policy, bookings
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Terms and Conditions

Service Policy

All services rendered are subject to the following terms and conditions; are non negotiable and part of the binding contract entered into upon written, emailed or signed acceptance and payment of all invoices.

Invoices are the official contractual service agreement and contain the expected services to be rendered. No verbal communications constitute as legally binding requirements nor are verbal communications to be viewed as contractual obligations. Should there be any issues with the contractual invoice all grievances should be made in writing before payment in full. Payment of invoices is the digital equivalent of a signature, acceptance and sign off of all contractor client expectations. Incorrect information, missing information, misunderstanding of information listed on the contractual invoice is the liability for the customer. Customers should read over all information thoroughly to insure accurate information and accurate instructions have been provided to the contracted company. No services, added time, added product or other non-listed requests will be honored after payment completion or during events. New requests must be submitted in writing; approved in writing then approved in the form of payment in full. Signature of a document does not constitute as approval. Signatures are the acknowledgement of transfer of information. Signatures are not a binding contractual obligation for the rendering of services or product. No services or product shall be provided without payment in full of all outstanding contractual invoices.

All product & service requests are subject to market rates and custom requests.

Note that quotes hold expiration dates as food market rates can not be guaranteed from season to season. Orders that remain unbooked are subject to market fluctuations. If your order is not booked with in 7 dyas of invoicing your booking will be canceled. House of Juice is committed to the use of seasonal, organic and local produce in it’s juices, mocktails, superfoods, kombuchas and beers at all times. When certain produce items are not available, we follow the seasons**.

Quotes are valid until 90 days before the event date.  To book select package option, sign quote and complete payment process. A calendar invite will be sent once your payment has been confirmed. No prices are provided verbally or over the phone. All rates are provided via booking quotes, contract or invoices.

Once confirmed the purchase order, contract and invoice will be emailed within 24 hours. All invoices are to be paid online via provided link or from the quote instructions. Should you require other payment methods these are the secure payments we accept.

  • Direct Invoice payments can be made with a business debit or credit card via the link provided on your invoice.
  • Business Check Payments invoice must be confirmed 90 days prior to event date. Payment in full must be recieved no later than 61 days before event date. Only Business or Bank Cashier’s Checks will be accepted. Checks should be made out to Juice and Jin, LLC.
  • Direct Bank account payments, you may pay via PayPal link paypal.me/hojbk.
  • No Cash Payments will be accepted.

50% down-payment will be accepted to secure your booking up to 31 days before event. Deposits secure your event date and time. Invoices without deposits or not paid in full are subject to first paid first booked.
Balances must be paid 14 business days before event. Invoices not paid 14 business days before event are subject to:

  • expedited services fees
  • late payment fees
  • last minute menu changes without notice
  • possible cancelation.

Confirmed means invoices are not outstanding. Payment must been made in full or a deposit made 90 days before event.

Cancellation Policy is Strict: 50% refund (excluding service fee) if canceled 31 or more business days from scheduled delivery. No refund otherwise.

Events may be postponed if canceled 31 businesses days before event date for a new date and/or venue address up to 30 days post the original event date (subject to avilablity) without being subject to additional fees within 5 miles of original location.

Orders needing to be postponed greater than 30 days less than 90 days post the original event date will be subject to a 30% fee within 5 miles of original location.

Orders needing to be postponed greater than 90 days less than 120 days post the original event date will be subject to a 50% fee within 5 miles of original location.

Private tastings are hosted by a senior team member for up to 2 guests.
For bookings that are confirmed, a complimentary tasting is included.
Bookings that are not confirmed incur a 30% consultatioon fee which gets credited on your invoice.

For hosts/clients requiring a site visit or venue walkthrough:
If your booking is confirmed a senior team member will schedule a date with you for the site visit no less than 31days before the event. If your booking is not confirmed constultation fees of 30% plus travel expenses are required to secure a site visit. The constultation fee alone will be credited toward your booking and reflected on the final invoice.

House of Juice is committed to being fully eco-friendly. House of Juice uses reusable glass jars and bamboo or stainless steel straws for all pop-up events. We provide all utensils, drinkware and service wares as part of our basic serivce

Custom brand packages are an additional service we provide. White label fees apply and must be requested during initial inquiry. Fees for custom branding are quoted based on the rate at time of inquiry and are subject to rush fees if not booked within 90 days of event date. For an accurate quote provide artwork at time of request.

Requests for Certificates of Insurance need to be made at time of quote request before booking completion.

The spirit brands for Beer, Cider, Wine & Cocktails served on our pop-up bar menus are exclusively local craft brewed and distilled spirits.

  • Spirit and Wine selections are made from local wineries and distilleries in your state.
  • Beer, Cider and Kombucha are sourced from our brewery Island to Island Brewery.
  • All spirits part of a cocktail are served with our own cold pressed juices.

With consideration to intellectual property, House of Juice mixes proprietary juice and smoothie recipes with our own branded names. All recipes and trademark names are the intellectual property of House of Juice. All Rights Reserved.

  • Only in the case of our “White Label” Mocktail, Cocktail or Smoothie bar packages, would drink naming be allowed so long as the newly crafted drinks and their respective name list the ingredients of the drink as the branded name of our juice or probiotic sodas and not the juice’s component ingredients.
  • Example:
    • Any Name Drink: Purple HeartTM, Brooklyn Gin, lime, soda
    • Any Name Drink: House of Juice PunchTM, rum, bitters
    • Any Name Drink: Green AleTM, kombucha, apple

House of Juice Reserves the right to film, photograph and record for advertising and promotional purposes any and all activity related to its catering services before, during and after an event. Instances where such recording or publishing is not desired, business NDA requirements must be stated during initial consultation before quote/contract has been finalized.

Cancellation Policy is Strict: 50% refund (excluding service fee) if canceled 31 or more business days from scheduled delivery. No refund otherwise.